Shipping

SHIPPING TIME ESTIMATES

Please keep in mind that shipping estimates do not include turnaround time, which could be from 1 – 3 weeks, depending on the complexity of the item.  If you have a specific timeline, please contact me, and I will do what I can to create your piece(s) to meet your needs.  USPS + UPS are used for all orders.  Shipping times are estimates and cannot be guaranteed.  Shipping charges include insurance. If you choose any of the expedited shipping, please be aware that the order processing time still applies.

 
DOMESTIC SHIPPING

USPS First Class Mail | 3 – 10 business days

USPS Priority | 2 – 5 business days

UPS Ground | 4 – 5 business days

UPS 2-Day | 2 – 4 business days

 
CANADA SHIPPING

USPS First Class | Can vary, but generally between 7 – 14 days

USPS Priority | 6 – 10 days

UPS Standard | 4 – 5 days

 
INTERNATIONAL SHIPPING

USPS International First Class Mail is used to ship international packages. Please allow 2 – 6 weeks for shipping. Shipping charges include shipping costs and insurance. Please keep in mind that I cannot track an international package, nor can I control if or how long it gets held up in customs.  I do purchase insurance, so if packages do get lost, we can file insurance and recreate your piece for you.

 
CUSTOMS FEES

Buyer is responsible for any customs fees. Unfortunately, I cannot mark the customs form as a gift or for a value less than the item’s purchase price, as it is illegal to do so.

 
GIFT PACKAGING

All orders come beautifully packaged in an eco-friendly recycled box.  If you need some other form of packaging, please let me know, and I’ll do what I can to accommodate.  You may also include a brief message with your gift; just leave me a note of what to write in order notes.

 
SHIPPING ADDRESS

It is important that you verify your shipping address at checkout, since this is the address that I will be using to ship your purchase. If you would like me to ship your item to a friend as a gift, please enter their address as the shipping address, and I will ship it to them directly.

 
MISSING PACKAGES

Shipping times can vary greatly. Please contact me if you haven’t received your package in the US within 3 weeks, and within 8 weeks for international packages. I will do everything I can to help you find your package!!

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